Customer Service Representative, Taguig
Description Interact with customers to provide information and assistance regarding products and services. Resolve customer complaints and issues in a timely and efficient manner. Document customer interactions and feedback using the company's system. Maintain a positive relationship with customers…
Customer Service Representative, Taguig
Description Interact with customers to provide information and support regarding products and services. Resolve customer inquiries and complaints in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Assist in training new staff members and provide…
Customer Service Representative, Taguig
…and outbound calls professionally and courteously. Assist customers by providing detailed information about products and services. Resolve customer issues and complaints efficiently with a focus on satisfaction. Maintain accurate records of calls and customer interactions. Collaborate with…
Customer Service Representative, Taguig
Description Interact with customers to provide information and assistance regarding products and services. Resolve customer complaints and issues in a timely and efficient manner. Document customer interactions and feedback using the company's system. Maintain a positive relationship with customers…
Customer Service Representative, Taguig
Job Responsibilities: Answer customer inquiries and provide accurate information Resolve customer concerns or complaints professionally Handle inbound and/or outbound calls Assist customers with account updates, orders, billing, or technical concerns Maintain customer records and document…
Customer Service Representative, Taguig
Responsibilities: Answer customer inquiries and provide accurate information Resolve customer concerns or complaints professionally Handle inbound and/or outbound calls Assist customers with account updates, orders, billing, or technical concerns Maintain customer records and document interactions…
Customer Service Representative, Taguig
Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries and resolve issues promptly. Manage scheduling and follow-up tasks to ensure customer satisfaction. Collaborate with team members to enhance service delivery. Maintain accurate records of…
Customer Service Representative // Urgent Hirinig - …, Taguig
WERE HIRING! BFSI Customer Service Representative McKinley | Onsite Work Setup Are you experienced in handling travel accounts and knowledgeable in GDS tools? We are looking for motivated and customer-oriented individuals to join our BFSI team and provide excellent support to clients in the…
Online Customer Service Representative, Taguig
Description Handle customer inquiries and provide prompt solutions to issues. Communicate effectively with customers through various channels including phone, email, and chat. Maintain a detailed record of customer interactions and transactions. Assist in managing customer accounts and ensuring…
Online Customer Service Representative, Taguig
We are looking for a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will handle customer inquiries, resolve concerns, and provide accurate information about products and services while ensuring a high level of customer satisfaction. Qualifications…
Customer Service Representative, Taguig
Description Provide exceptional customer service by addressing inquiries and resolving issues promptly. Assist customers via phone, email, and chat, ensuring a positive experience. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to enhance…
CSR Team Leader, Taguig
Key Responsibilities: 1. Manage scheduling, attendance, and task allocation for a team of 8 15 CSRs 2. Monitor daily queues, case volumes, and response turnaround times 3. Coach CSRs on proper issue handling and support case escalations 4. Lead onboarding, coaching, and ongoing training for new and …
Customer Service Representative, Taguig
…Interact with customers via phone, email, and chat to provide support and assistance. Resolve product or service issues by clarifying the customer's complaint and determining the cause of the issue. Provide information about products and services, taking care to ensure customer…
Customer Service Representative, Taguig
Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries and resolve issues promptly. Manage scheduling and follow-up tasks to ensure customer satisfaction. Collaborate with team members to enhance service delivery. Maintain accurate records of…
Customer Service Representative WAVE 1 with & without …, Taguig
Description Provide excellent customer service support via voice and non-voice channels. Assist customers with inquiries and complaints, ensuring resolutions are communicated effectively. Document customer interactions and deliver feedback for service improvements. Collaborate with team members to…
Customer Service Representative, Taguig
A Customer Service Representative serves as the primary point of contact between an organization and its customers. The core mission is to ensure customer satisfaction by resolving issues, answering inquiries, and providing a positive brand experience. Key Responsibilities Communication: Handle…
CSR Manager, Taguig
Key Responsibilities: 1. Oversee and manage the entire customer service team (including Supervisor, Team Leaders and CSRs). 2. Design, optimize, and maintain SOPs, response templates, and risk control processes. 3. Establish and continuously improve SLA and KPI monitoring systems. 4. Supervise QA…
Customer Service Representative (CSR), Taguig
…as required by the business 5. Track open cases and ensure timely resolution and closure 6. Deliver a polite, patient, and professional customer service experience 7. Adhere to SLA and QA standards in line with internal guidelines 8. Escalate customer complaints and abnormal cases to the Team…
Customer Service Agent, Taguig
…supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor Key Responsibilities. Manage incoming calls with professionalism and courtesy Assist customers by…
Customer Service Representative, Taguig
…Collaborate with other departments to resolve customer concerns effectively Participate in training and development programs to enhance customer service skills Requirements Educational Qualifications: Diploma in a relevant field or equivalent experience Experience Level: 02 years (Fresh…
Customer Service Representative, Taguig
…Collaborate with other departments to resolve customer concerns effectively Participate in training and development programs to enhance customer service skills Requirements Educational Qualifications: Diploma in a relevant field or equivalent experience Experience Level: 02 years (Fresh…
Customer Service Representative, Taguig
…Collaborate with other departments to resolve customer concerns effectively Participate in training and development programs to enhance customer service skills Requirements Educational Qualifications: Diploma in a relevant field or equivalent experience Experience Level: 02 years (Fresh…
URGENT HIRING CSR | BFSI, Taguig
BFSI Customer Service Representative Account: BFSI (Banking, Financial Services, and Insurance) Work Setup: Onsite | Shifting Schedule Job Responsibilities: Assist customers with banking, financial, and insurance-related inquiries Handle account concerns, transactions, billing, and policy…
Local Customer Service Representative | No Experience Required!, Taguig
…iOPEXian today! We are looking for awesome professionals who wants to join our #iopexhappy@work team! Responsibilities Provide exceptional customer service support through various non-voice channels, such as email, chat, and web forms Respond to customer inquiries, complaints, and requests in a…
