80% Nonvoice / CSR Agent / Virtual Process at Makati
Description Provide high-quality customer service through non-voice interactions, addressing customer inquiries and resolving issues. Assist clients with virtual processes ensuring a smooth experience. Maintain accurate records of customer interactions and transactions. Collaborate with team…
URGENT HIRING - Customer Service Representative | Open for …, Pasig
Description Customer Service Representative We are looking for customer-focused and motivated individuals to join our team. If you have good communication skills and are eager to grow your career, this is a great opportunity for you. Job Description: Handle customer inquiries via phone, chat, or…
Jobs BPO & KPO West Rembo
Customer Service Representative, Makati
Description Provide top-notch customer service via phone, email, and chat. Resolve customer inquiries and complaints efficiently and courteously. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance the customer experience. Assist in the…
Customer Service Representative, Taguig
Description Provide exceptional customer service by addressing inquiries and resolving issues promptly. Assist customers via phone, email, and chat, ensuring a positive experience. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to enhance…
CSR Team Leader, Taguig
Key Responsibilities: 1. Manage scheduling, attendance, and task allocation for a team of 8 15 CSRs 2. Monitor daily queues, case volumes, and response turnaround times 3. Coach CSRs on proper issue handling and support case escalations 4. Lead onboarding, coaching, and ongoing training for new and …
Customer Service Representative WAVE 1 with & without …, Pasay
Description Provide excellent customer service support via voice and non-voice channels. Assist customers with inquiries and complaints, ensuring resolutions are communicated effectively. Document customer interactions and deliver feedback for service improvements. Collaborate with team members to…
Customer Service Representative, Makati
Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries, complaints, and product information. Document customer interactions and feedback within the system. Collaborate with team members to improve service processes. Maintain a positive attitude…
Customer Service Representative, Makati
…satisfaction. Requirements Educational Qualifications: Bachelors degree in a relevant field. Experience Level: 13 years of experience in customer service. Skills and Competencies: Excellent communication and interpersonal skills. Qualities and Traits: Empathetic and patient with a strong…
Customer Service Representative, Makati
Responsibilities: Answer customer inquiries and provide accurate information Resolve customer concerns or complaints professionally Handle inbound and/or outbound calls Assist customers with account updates, orders, billing, or technical concerns Maintain customer records and document interactions…
Customer Service Representative, Pasay
Job Overview The Customer Service Representative is responsible for handling customer inquiries and providing excellent support across multiple communication channels, including phone, email, live chat, and Amazon messages. The role focuses on delivering a positive customer experience by resolving…
Customer Service Representative, Taguig
…Interact with customers via phone, email, and chat to provide support and assistance. Resolve product or service issues by clarifying the customer's complaint and determining the cause of the issue. Provide information about products and services, taking care to ensure customer…
Customer Service Representatives, Pasay
WE ARE HIRING! - CUSTOMER SERVICE REPRESENTATIVES Location: MOA, Pasay Description Provide outstanding customer service by addressing customer inquiries and resolving issues efficiently. Communicate effectively with customers via phone, email, and chat to ensure satisfaction. Maintain detailed…
Customer Service Representative, Makati
…and issues promptly and professionally. Maintain records of customer interactions and transactions. Collaborate with team members to improve customer service processes. Stay updated on product knowledge and industry trends to provide better service. Requirements Educational Qualifications: High…
Customer Service Representative, Muntinlupa
We are looking for motivated and customer-focused individuals to join our team as Customer Service Representatives (CSR). In this role, you will assist customers by answering inquiries, resolving concerns, and providing excellent customer service through phone, chat, or email support. No BPO…
Jobs BPO & KPO Muntinlupa
Open for all / CSR Agent/ Virtual Process / Makati
Description Provide exceptional customer service and support to clients via various communication channels. Assist customers with inquiries, issues, and requests, ensuring a positive customer experience. Maintain detailed records of customer interactions and transactions. Collaborate with team…
Customer Service Representative ( Voice and Non-Voice ), Makati
Description Provide exceptional customer service to clients through voice and non-voice channels. Assist customers in resolving inquiries and issues promptly and efficiently. Document interactions and maintain accurate customer records in the system. Work collaboratively with team members to…
Customer Service Representative, Taguig
Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries and resolve issues promptly. Manage scheduling and follow-up tasks to ensure customer satisfaction. Collaborate with team members to enhance service delivery. Maintain accurate records of…
Customer Service Representative WAVE 1 with & without …, Taguig
Description Provide excellent customer service support via voice and non-voice channels. Assist customers with inquiries and complaints, ensuring resolutions are communicated effectively. Document customer interactions and deliver feedback for service improvements. Collaborate with team members to…
Customer Service Representative (URGENT HIRING), Makati
Job Title: Customer Service Representative Why Join Us? Are you a natural communicator who loves helping others? We are looking for versatile Customer Service Representatives to be the voice of our company! The Role: Answer incoming inquiries and provide expert service. Navigate various digital…
Entry-Level Customer Service Representative (Virtual Hiring …, Makati
…with empathy. Maintain customer records by updating account information and logging interactions. Collaborate with team members to improve customer service processes. Requirements Educational Qualifications: High School Diploma or equivalent Experience Level: Entry-Level (02 years) Skills and…
Customer Service Representative, Taguig
A Customer Service Representative serves as the primary point of contact between an organization and its customers. The core mission is to ensure customer satisfaction by resolving issues, answering inquiries, and providing a positive brand experience. Key Responsibilities Communication: Handle…
Customer Service Representative, Pasig
Description Provide top-notch customer service via phone, email, and chat. Resolve customer inquiries and complaints efficiently and courteously. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance the customer experience. Assist in the…
Jobs BPO & KPO West Rembo
CSR Manager, Taguig
Key Responsibilities: 1. Oversee and manage the entire customer service team (including Supervisor, Team Leaders and CSRs). 2. Design, optimize, and maintain SOPs, response templates, and risk control processes. 3. Establish and continuously improve SLA and KPI monitoring systems. 4. Supervise QA…
Customer Service Representative, Pasay
…Collaborate with other departments to resolve customer concerns effectively Participate in training and development programs to enhance customer service skills Requirements Educational Qualifications: Diploma in a relevant field or equivalent experience Experience Level: 02 years (Fresh…
