Philippines

80% Nonvoice / CSR Agent / Virtual Process at Makati

80% Nonvoice / CSR Agent / Virtual Process at Makati
Description
Description
  • Provide high-quality customer service through non-voice interactions, addressing customer inquiries and resolving issues.
  • Assist clients with virtual processes ensuring a smooth experience.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to achieve service-level targets and improve service delivery.
  • Continuously improve knowledge of services and products to provide accurate information to customers.

Requirements
  • Educational Qualifications: High school diploma or equivalent preferred
  • Experience Level: 1-3 years of experience in customer service or related field
  • Skills and Competencies: Proficient in English language with strong communication skills
  • Qualities and Traits: Customer-oriented, detail-oriented, and able to work independently
  • Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
Highlights
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More info about this ad

80% Nonvoice / CSR Agent / Virtual Process at Makati has been posted in the Bel-Air BPO & KPO category on Locanto.

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