Food Server, Iloilo

A Food Server ensures an exceptional dining experience by providing professional and friendly service to guests. This includes taking orders, delivering food and beverages, and attending to guest needs in a courteous and timely manner. The role requires multitasking skills, a customer-focused approach, and the ability to thrive in a fast-paced environment.

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Key Responsibilities:

Guest Service:

• Greet guests warmly and provide menus upon arrival.
• Answer questions about menu items, ingredients, and dietary accommodations.
• Anticipate guest needs and provide prompt and attentive service.

Order Management:

• Accurately take food and beverage orders and relay them to the kitchen staff.
• Deliver orders to tables in a timely and professional manner.
• Confirm guest satisfaction and address any issues immediately.

Serving Duties:

• Set up tables with necessary utensils, napkins, and condiments.
• Serve meals, refill beverages, and clear plates efficiently.
• Maintain cleanliness of the service area and tables during and after service.

Payment Handling:

• Present bills to guests, process payments accurately, and provide receipts.
• Handle cash, credit card, and mobile payments in line with restaurant policies.

Team Collaboration:

• Work closely with kitchen staff and other team members to ensure smooth service flow.
• Assist with opening and closing duties, including cleaning and organizing.
• Support colleagues during peak service times and special events.

Compliance and Safety:

• Adhere to health, safety, and hygiene regulations.
• Report any issues, such as food safety concerns or equipment malfunctions, to the manager.