Food Server, Iloilo

The Food Server is responsible for providing excellent customer service, taking and delivering food and beverage orders, and ensuring a positive dining experience for guests. This role involves working in a fast-paced environment, maintaining cleanliness, and collaborating with team members to meet customer satisfaction standards.

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Key Responsibilities:

Guest Service:

• Greet guests promptly and courteously upon arrival.
• Present menus, provide recommendations, and answer questions about menu items, specials, and beverages.
• Take accurate food and drink orders and relay them to the kitchen or bar.
• Serve food and beverages promptly and ensure all items meet quality standards.

Order Management:

• Handle special requests, dietary restrictions, and allergies with attention to detail.
• Verify food orders before serving to ensure accuracy.

Dining Area Maintenance:

• Prepare tables by setting up linens, silverware, and glasses.
• Clear and clean tables after guests have finished dining.
• Maintain cleanliness and organization in the dining and serving areas.

Team Collaboration:

• Work closely with kitchen staff, bartenders, and other servers to ensure smooth operations.
• Assist coworkers during peak times or busy shifts.

Payment Handling:

• Present bills, accept payments, and provide change or receipts.
• Handle cash, credit, and other payment methods securely and accurately.