Logistics Customer Service Staff, Laguna

Client Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years.

Position: Logistics Customer Service Staff

Industry: Japanese Shipping and Cargo Firm

Location: Laguna Technopark Bian, Laguna

Salary: Php18,000 Php25,000

Schedule: Monday Friday (8:00am 5:00pm)

Work Set up: Work on site

Benefits:

Government mandated Benefits

HMO

13th month pay

Sick Leave Credits

Vacation Leave Credits

Free Parking

Company Events

Job Requirements:

Bachelors Degree Holder

At least 1 year of customer service experience within warehouse or logistics operations.

experience working in a customer-focused distribution environment

Willing to work fully on-site

Available to start work immediately

Job Responsibilities:

Answer customer inquiries and process orders via phone and email

Provide updates on inventory, shipment status, and delivery schedules

Coordinate with warehouse and transport teams for timely order dispatch

Prepare and maintain shipping documents, invoices, and system records

Follow up on orders and assist in resolving delivery or customer issues

Recruitment Process: Face to Face (ONE DAY HIRING PROCESS)

Initial interview

Final interview

JOB OFFER

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