Key Account Representative (South GMA), Pasay

GB Vision Care, formerly known as G&B Laboratories Inc., moved into its new manufacturing facility in 1985. That year we also created a soft lens line, Belcon named after Dr. George Co Sr.s wife, Belen.

What once was a small laboratory is now the only certified local contact lens manufacturer as well as a provider of wide selection of global eye care brands in the Philippines.

Our vision is to elevate Philippine Optometry to global standards by providing only the best eye care products and innovations to Eye Care Practitioners all over the Philippines, so that every Filipino will have a chance at a clearer future.

We invite you to be a part of GB Vision Care today.

What you will do:

1. On Sales

• Develop trust relationships with clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Coordinate with HSO in managing account activities and processes.
• Analyze and resolve client queries in accurate and timely manner as necessary.
• Coordinate with HSO in developing and strategies involving new campaigns and sales promotions.
• Provide excellent customer service to ensure customer satisfaction
• Execute and manage assigned work within allotted timeline and budget.
• Oversee competitor analysis in the business operations that may affect company's business.
• Growing the original business partnership through upsells and cross-sells
• Knowledgeable in business products and updated with the company processes

2. On Communication

• Facilitates an open communication line with the other levels of the organization for immediate concerns.
• Able to express oneself clearly for better understanding and clear instructions.
• Is open to suggestions and /or comments from other colleagues.
• Answers questions well, correctly and with high confidence.
• Coordinates with HSO and colleagues upon return from leaves.
• Able to give timely recommendation to HSO.

3. On Reporting

• Analyzes Customer Segmentation and Profiling Report efficiently.
• Efficiently plan schedules and Sales Calls Coverage
• Timely submission of reports that are ACCURATE and feedback to immediate superior.
• Attends the Sales review monthly meeting and well prepared with his/her presentation.
• Prepares all reports with integrity.

4. Performs other related works when needed and as per instruction of your immediate supervisor.