Call center Representative Hiring., Cebu

Description

Handle inbound and outbound customer calls in a professional manner.
Provide accurate information and assist customers with inquiries, issues, and complaints.
Document customer interactions and transactions in the database.
Work collaboratively with team members to meet performance targets.
Follow up on customer issues to ensure resolution and satisfaction.

Requirements

Educational Qualifications: High School Diploma or equivalent.
Experience Level: 1-3 years of experience in a customer service role.
Skills and Competencies: Excellent verbal and written communication skills.
Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
Responsibilities and Duties: Ability to work in a fast-paced environment and multitask effectively.
Working Conditions: May require working in shifts, including evenings and weekends.

Highlights

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