CSR - Insurance & Healthcare Account. Salary upto 25K-30K, Cebu

Description

Act as the primary point of contact for customers in the insurance and healthcare sectors.
Resolve customer inquiries and issues efficiently, ensuring a high level of customer satisfaction.
Provide accurate information regarding insurance policies, claims, and healthcare services.
Maintain comprehensive knowledge of products and services to better assist customers.
Collaborate with internal teams to address customer needs and improve services.

Requirements

Educational Qualifications: Bachelors degree in a relevant field
Experience Level: 35 years
Skills and Competencies: Excellent communication and interpersonal skills
Skills and Competencies: Strong problem-solving abilities
Qualities and Traits: Empathetic and customer-oriented mindset
Responsibilities and Duties: Ability to handle difficult conversations effectively
Working Conditions: Office environment with potential for remote work

Highlights

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