Online Customer Service Representative, Pasig

Description

Provide exceptional customer service to clients via online platforms.
Assist customers with inquiries, troubleshooting, and product support.
Handle customer complaints, offering solutions and alternatives where appropriate.
Maintain knowledge of company products and services to provide accurate information.
Collaborate with team members to improve processes and enhance customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred
Experience Level: Fresh Graduate or 02 years of experience in customer service
Skills and Competencies: Proficiency in English, customer service skills, and problem-solving abilities
Qualities and Traits: Strong interpersonal skills and a team-oriented mindset
Skills and Competencies: Familiarity with Salesforce and technical skills
Responsibilities and Duties: Scheduling and coordinating customer appointments

Highlights

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