Online Customer Service Representative, Pasig
Online Customer Service Representative, Pasig
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Pasig, Philippines -
Posted: yesterday
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Description
Description
Requirements
- Provide exceptional customer service to clients via online platforms.
- Assist customers with inquiries, troubleshooting, and product support.
- Handle customer complaints, offering solutions and alternatives where appropriate.
- Maintain knowledge of company products and services to provide accurate information.
- Collaborate with team members to improve processes and enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field preferred
- Experience Level: Fresh Graduate or 02 years of experience in customer service
- Skills and Competencies: Proficiency in English, customer service skills, and problem-solving abilities
- Qualities and Traits: Strong interpersonal skills and a team-oriented mindset
- Skills and Competencies: Familiarity with Salesforce and technical skills
- Responsibilities and Duties: Scheduling and coordinating customer appointments
Highlights
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Company nameOrbit -
Job positionOnline Customer Service Representative
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Online Customer Service Representative has been posted in the West Rembo BPO & KPO category on Locanto.
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