Customer Service Representative, Pasig

Description

Interact with customers via phone, email, and chat to address inquiries and resolve issues.
Provide accurate information about products and services to enhance customer satisfaction.
Document customer interactions and feedback to ensure continuous improvement.
Collaborate with team members to streamline processes and improve service delivery.
Assist in training new team members on best practices and company policies.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Entry-level position, no prior experience required.
Skills and Competencies: Strong communication skills and a customer-oriented mindset.
Qualities and Traits: Patience, empathy, and a positive attitude.
Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
Working Conditions: Comfortable working in a fast-paced office environment.

Highlights

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