Customer Service Representative, Pasig

Description

Provide exceptional customer service through various channels including phone, email, and chat.
Resolve customer inquiries and issues promptly while maintaining a professional demeanor.
Assist in scheduling and coordinating appointments and services for customers.
Document customer interactions clearly in the system for future reference.
Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 02 years of experience in customer service.
Skills and Competencies: Proficient in English language; strong customer service skills.
Skills and Competencies: Excellent scheduling and organizational abilities.
Qualities and Traits: Strong problem-solving skills and team player mentality.
Skills and Competencies: Effective interpersonal skills; familiarity with call center operations.
Skills and Competencies: Basic knowledge of Salesforce and account management preferred.

Highlights

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