Customer Service Representative, Pasig

Description

Provide exceptional customer service by responding to customer inquiries via phone, email, and chat.
Assist customers with product selection, order processing, and troubleshooting.
Maintain a positive and professional demeanor while managing customer concerns and complaints.
Document customer interactions and feedback in the customer management system.
Collaborate with team members to improve customer service processes and increase customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Entry-level position; no prior experience required.
Skills and Competencies: Strong communication and interpersonal skills.
Qualities and Traits: Positive attitude, patience, and willingness to learn.
Working Conditions: Office environment with a focus on team collaboration.

Highlights

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