Customer Service Representative, Pasig

Description

Provide outstanding customer service support to clients via phone, email, and chat.
Resolve customer inquiries and complaints effectively and efficiently.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service quality and customer satisfaction.
Stay up-to-date with product knowledge and service offerings to assist customers appropriately.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years
Skills and Competencies: Proficient in English language; exceptional customer service skills; strong interpersonal and organizational skills; ability to work well in a team; technical skills for handling customer inquiries.
Qualities and Traits: Patience, empathy, and a positive attitude towards solving customer problems.
Working Conditions: Works in a call center environment; may involve shifts including evenings and weekends.

Highlights

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