Philippines

Non-Voice Chat Support Agent | Virtual Hiring Process | …, Pasig

Non-Voice Chat Support Agent | Virtual Hiring Process | …, Pasig
Description
Description
  • Provide professional and efficient non-voice support to customers via chat.
  • Assist customers in troubleshooting issues and provide solutions in a timely manner.
  • Maintain high levels of customer satisfaction through effective communication.
  • Document customer interactions and feedback for process improvement.
  • Collaborate with team members to enhance service delivery and support.

Requirements
  • Educational Qualifications: Diploma in a relevant field or equivalent experience.
  • Experience Level: Fresh Graduate or 02 years of experience in customer service or support roles.
  • Skills and Competencies: Excellent written communication skills.
  • Skills and Competencies: Ability to manage multiple conversations efficiently.
  • Qualities and Traits: Strong problem-solving skills and a customer-focused mindset.
  • Working Conditions: Remote work environment with flexible hours.
Highlights
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More info about this ad

Non-Voice Chat Support Agent | Virtual Hiring Process | … has been posted in the West Rembo BPO & KPO category on Locanto.

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