Customer Service Representative, Pasig

Description

Provide exceptional customer service and support to clients via phone, email, and chat.
Resolve customer inquiries and complaints with professionalism and empathy.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service delivery processes.
Identify opportunities for upselling and promoting additional services or products.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 13 years of experience in customer service.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Ability to handle difficult situations with patience and resilience.
Qualities and Traits: A positive attitude and strong problem-solving skills.
Working Conditions: Must be able to work flexible hours, including evenings and weekends as needed.

Highlights

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