CALL CENTER AGENT, Pasig

Description

Handle customer inquiries and provide information regarding products and services.
Assist customers with order placements, status updates, and issue resolution.
Maintain a high level of professionalism while interacting with customers.
Document customer interactions and transactions accurately in the system.
Collaborate with team members to improve customer service experience.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred, but not mandatory.
Experience Level: Entry-level, no prior experience required.
Skills and Competencies: Excellent communication and interpersonal skills.
Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
Responsibilities and Duties: Ability to multitask and manage time effectively in a fast-paced environment.
Working Conditions: Comfortable working in a call center environment with rotating shifts.

Highlights

Safety Tips

Be careful with commission-based ’work-from-home’ positions that offer an unrealistically high income.