HR Assistant - Fresh Graduate, Pasig

King Emerald Collection Services is a debt collection agency specializing in debt recovery, credit management, sales, and customer service support for financial institutions and telecommunications clients. The company operates with a small but dynamic workforce of approximately 1150 employees and maintains operations in the Philippines, with a branch located in Pasig City, Metro Manila.

Our headquarters is based in India, enabling us to support a broader international network. A significant portion of our clients are Overseas Filipino Workers (OFWs), and our services are focused on providing reliable, efficient assistance tailored to their financial needs.

The HR Assistant plays a vital role in supporting key human resources functions, including employee performance monitoring, recruitment and selection, employee engagement activities, learning and development, and administrative tasks.

We provide a supportive work environment that encourages initiative and empowers individuals to grow and develop their careers. This position is an excellent opportunity for FRESH GRADUATES to gain valuable experience and build a strong foundation as a professional in the field of human resources.

Qualifications

• Bachelors degree in Psychology, Human Resources, or any related field.
• Experience as an HR Assistant or HR Staff is an advantage.
• Strong written and verbal communication skills.
• Computer literate, with proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and Canva.
• FRESH GRADUATES are encouraged to apply.

Recruitment and Selection

• Maintained and updated applicant tracking systems and employee 201 files.
• Supported end-to-end recruitment processes, including job description creation, job posting, candidate screening, onboarding, orientation, training, and offboarding.
• Contributed recommendations to improve recruitment strategies and overall hiring efficiency.

Employee Relations

• Drafted formal communications such as memoranda, Notices to Explain (NTEs), and company-wide announcements.
• Provided guidance to employees regarding company policies, procedures, and compliance requirements.
• Addressed and resolved employee concerns and inquiries in a timely and professional manner.
• Monitored attendance, identified irregularities, and assisted in implementing disciplinary actions.
• Supported the development and implementation of HR initiatives, policies, and systems.
• Coordinated directly with senior officers and company managers on HR-related matters.

Learning and Development

• Facilitated onboarding and orientation programs for new hires.
• Developed and implemented training plans tailored to employee roles and organizational needs.
• Assisted in organizing training sessions, workshops, and employee engagement activities.

Others

• Assisted in monitoring employee performance, implementing HR and company policies, processing final pay releases, and supporting employee engagement initiatives.

Benefits

• Company Christmas gift
• Government-mandated benefits
• Company events
• Free parking
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Supportive Environment