Call Center Representative, Pasig

Description

Provide exceptional customer service support via email, chat, and phone.
Assist customers with inquiries, issues, and product-related questions.
Utilize Salesforce to manage customer accounts and document interactions.
Collaborate with team members to ensure a cohesive approach to customer service.
Identify and escalate complex issues to relevant departments for resolution.
Maintain a strong work ethic while adhering to company policies and procedures.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred
Experience Level: 02 years of experience in customer service or a related field
Skills and Competencies: Strong English language proficiency
Skills and Competencies: Excellent problem-solving abilities
Qualities and Traits: Team player with people skills
Skills and Competencies: Familiarity with Salesforce for account management
Qualities and Traits: Strong work ethic and commitment to customer satisfaction

Highlights

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