Customer Service Representative, Pasig

Description

Provide excellent customer service by addressing inquiries and resolving issues promptly.
Assist customers with product information, billing inquiries, and account updates.
Utilize communication skills to ensure customer satisfaction and promote company services.
Maintain a thorough understanding of company policies and procedures.
Document customer interactions accurately for follow-up and reporting purposes.

Requirements

Educational Qualifications:High School diploma or equivalent preferred.
Experience Level:02 years of customer service experience.
Skills and Competencies:Strong communication and interpersonal skills.
Qualities and Traits:Positive attitude, problem-solving mindset, and ability to work in a team.
Responsibilities and Duties:Ability to handle challenging customer interactions with professionalism.
Working Conditions:Open office environment with potential for high call volumes.

Highlights

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