Call Center Agent, Pasig
Call Center Agent, Pasig
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Pasig, Philippines -
Posted: less than a month ago
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Description
Description
Requirements
- Respond to customer inquiries and provide accurate information regarding products and services.
- Utilize active listening skills to understand customer needs and resolve issues efficiently.
- Maintain detailed records of customer interactions in the company database.
- Escalate complex issues to the appropriate department when necessary.
- Participate in training and development sessions to enhance service delivery.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: 13 years of experience in a customer service role.
- Skills and Competencies: Strong communication skills, both verbal and written.
- Qualities and Traits: Friendly demeanor with a strong customer service orientation.
- Responsibilities and Duties: Ability to handle high call volumes and multitask efficiently.
Highlights
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Company nameMiranda HR -
Job positionCall Center Agent
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Call Center Agent has been posted in the West Rembo BPO & KPO category on Locanto.
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