Sales Technical Support (LOYALTY), Pasig

Description

Provide technical assistance to sales representatives and customers regarding loyalty program features and troubleshooting.
Collaborate with cross-functional teams to resolve customer issues effectively and efficiently.
Document customer interactions and feedback to improve loyalty program services.
Conduct training sessions for sales staff on loyalty program updates and technical tools.
Assist in the troubleshooting of system errors and provide timely updates to stakeholders.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 1-3 years in technical support or customer service
Skills and Competencies: Strong communication skills and ability to explain technical concepts to non-technical users
Responsibilities and Duties: Ability to work independently and manage multiple tasks effectively
Qualities and Traits: Customer-focused with a problem-solving mindset

Highlights

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