Call Center Agent, Pasig

MASSIVE HIRING!

We are looking for a highly motivated and professional Customer Service Representative to join our growing team. You will serve as the first point of contact for customers, handling inquiries, resolving concerns, and ensuring customer satisfaction while representing the company with professionalism and integrity.

• Competitive salary and benefits.
• Career growth opportunities.
• Supportive and professional work environment.
• Ongoing training and development programs.

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve customer complaints efficiently and professionally.
• Provide accurate information about products, services, and company policies.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with internal departments to solve customer issues.
• Meet performance metrics and customer satisfaction goals
• Build positive relationships with customers to encourage loyalty.

• High school diploma or equivalent required.
• No experience required but a background in sales and finance is an advantage.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude, professionalism, and teamwork mindset.