Philippines

Call Center Representative, Pasig

Call Center Representative, Pasig
Description
  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Resolve customer issues and complaints efficiently while ensuring customer satisfaction.
  • Document all customer interactions in the database for future reference.
  • Work collaboratively with team members to improve service delivery.
  • Meet performance metrics and contribute to team goals.


Requirements
  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 1-3 years of experience in a call center or customer service environment.
  • Skills and Competencies: Strong verbal and written communication skills.
  • Skills and Competencies: Ability to handle difficult situations and remain calm under pressure.
  • Qualities and Traits: Friendly demeanor and a genuine interest in helping customers.
Highlights
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More info about this ad

Call Center Representative has been posted in the West Rembo BPO & KPO category on Locanto.

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