Philippines

Customer Service Representative, Pasig

Customer Service Representative, Pasig
Description
  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Resolve customer complaints with a focus on maintaining customer satisfaction.
  • Provide product and service information to customers.
  • Document interactions and feedback in the customer relationship management (CRM) system.
  • Collaborate with team members to improve service delivery and customer experience.


Requirements
  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 35 years of experience in a customer service role.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and patience.
  • Working Conditions: Must be available to work various shifts, including evenings and weekends.
Highlights
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More info about this ad

Customer Service Representative has been posted in the West Rembo BPO & KPO category on Locanto.

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