Call Center Representative, Pasig

Description

Provide exceptional customer service while addressing inquiries and resolving issues.
Handle high volumes of incoming calls in a professional manner.
Maintain thorough knowledge of product and service offerings to enhance customer interactions.
Document customer interactions accurately and efficiently in the system.
Collaborate with team members to improve overall service quality and efficiency.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 13 years
Skills and Competencies: Proficient in English, Strong customer service skills, Excellent problem-solving abilities, Technical skills related to call center operations, Organizational skills
Qualities and Traits: Strong work ethic, Ability to work under pressure, Positive attitude
Responsibilities and Duties: Adept at sales pitching and closure to drive revenue

Highlights

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