Customer Service Representative, Pasig

Description

Provide exceptional customer service and support to clients via phone, email, and chat.
Resolve customer inquiries and issues in a timely and professional manner.
Maintain detailed records of customer interactions and transactions.
Assist in the development and implementation of customer service policies and procedures.
Collaborate with team members to improve overall customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
Experience Level: 13 years of experience in customer service
Skills and Competencies: Strong customer service and interpersonal skills
Skills and Competencies: Proficient in English language, both written and verbal
Qualities and Traits: Ability to exercise discretion and handle sensitive customer information
Responsibilities and Duties: Ability to work both independently and as part of a team
Working Conditions: Comfortable working in a fast-paced environment

Highlights

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