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Call Center Representative, Pasig

Call Center Representative, Pasig
Description

  • Manage incoming calls and customer inquiries
  • Provide accurate information and solutions to customer issues
  • Document customer interactions in the CRM system
  • Upsell products and services when appropriate
  • Collaborate with team members to improve service quality


Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1-3 years of experience in a call center environment
  • Skills and Competencies: Strong verbal communication skills
  • Qualities and Traits: Patience, empathy, and resilience in handling customer interactions
  • Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks
  • Working Conditions: Must be available to work flexible hours, including evenings and weekends
Highlights
  • Company name
    Miranda HR
  • Job position
    Call Center Representative
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