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Call Center Agent, Pasig

Call Center Agent, Pasig
Description
Description
  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers in resolving issues and answering inquiries related to products and services.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve service processes and customer satisfaction.
  • Identify opportunities for upselling and cross-selling additional services to customers.

Requirements
  • Educational Qualifications:High School Diploma or equivalent
  • Experience Level:02 years
  • Skills and Competencies:Proficiency in English Language, Customer Service experience, Call Centre familiarity, Technical Skills
  • Responsibilities and Duties:Ability to handle multiple customer inquiries simultaneously and work under pressure
  • Qualities and Traits:Strong communication skills, problem-solving ability, and a customer-centric mindset
Highlights
  • Company name
    Miranda HR
  • Job position
    Call Center Agent
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Call Center Agent has been posted in the West Rembo BPO & KPO category on Locanto.

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