Call Center Representative, Pasig

Description

Assist customers via phone, email, or chat to resolve inquiries and issues.
Provide high-quality customer service and support to ensure customer satisfaction.
Document customer interactions accurately and efficiently in the system.
Collaborate with team members to improve service quality and team productivity.
Stay updated on product knowledge to assist customers effectively.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: Entry-level, no prior experience required
Skills and Competencies: Proficiency in English language, strong customer service skills, and problem-solving abilities
Qualities and Traits: Team player with strong interpersonal and communication skills
Skills and Competencies: Technical skills, organizational skills, and ability to provide back office support
Responsibilities and Duties: Ability to manage customer accounts and inquiries in a fast-paced environment

Highlights

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