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Customer Service Representative, Pasig

Customer Service Representative, Pasig
Description
Description
  • Act as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
  • Manage and respond to customer communications via phone, email, and chat.
  • Maintain accurate records of customer interactions and transactions.
  • Provide product and service information to customers, guiding them through the buying process.
  • Work collaboratively with team members to enhance customer satisfaction and service efficiency.
Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: Entry-level: 02 years.
  • Skills and Competencies: Proficient in English language, strong customer service skills.
  • Qualities and Traits: Excellent communication and interpersonal skills, problem-solving aptitude.
  • Working Conditions: Standard office environment with possible remote work options.
Highlights
  • Company name
    RSD Human Resource Management Consultancy
  • Job position
    Customer Service Representative
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