Call Center Agent, Pasig
Call Center Agent, Pasig
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Pasig, Philippines -
Posted: less than a month ago
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Description
Description
Requirements
- Handle incoming customer inquiries and provide accurate information.
- Manage customer accounts and maintain detailed records of interactions.
- Utilize Salesforce to track customer interactions and sales opportunities.
- Address customer complaints and escalate issues when necessary.
- Provide excellent customer service to enhance customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 13 years of call center experience
- Skills and Competencies: Proficient in English language, excellent customer service skills, and technical aptitude
- Responsibilities and Duties: Strong understanding of sales pipelines and call center operations
- Qualities and Traits: Strong interpersonal skills and ability to work in a team
Highlights
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Company nameMiranda HR -
Job positionCall Center Agent
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