Customer Service Representative, Pasig

Description

Manage incoming customer inquiries via phone, email, and chat.
Provide accurate information about products and services to enhance customer satisfaction.
Assist customers with troubleshooting and product issues, ensuring timely resolution.
Document customer interactions and maintain records of inquiries and transactions.
Collaborate with team members to improve customer service processes and enhance efficiency.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years
Skills and Competencies: Excellent communication skills, customer service expertise, sales abilities, and proficiency in English
Responsibilities and Duties: Ability to handle customer complaints and retain customers through effective solutions
Working Conditions: Fast-paced call center environment
Qualities and Traits: Strong interpersonal skills, patience, and a problem-solving attitude

Highlights

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