Online Customer Service Representative, Pasig

Description

Provide exceptional customer service through various online channels, including chat and email.
Assist customers with inquiries, complaints, and product information.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service processes and outcomes.
Achieve individual and team performance goals related to customer satisfaction.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years
Skills and Competencies: Excellent written and verbal communication skills
Skills and Competencies: Strong problem-solving abilities
Skills and Competencies: Basic computer proficiency and familiarity with online customer service tools
Qualities and Traits: Patience and empathy in handling customer inquiries
Qualities and Traits: Ability to work independently and collaboratively in a team environment

Highlights

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