Logistics Supervisor, Pasig

Job Description: The Logistics Supervisor oversees daily logistics and transportation operations, ensuring efficient planning, execution and continuous improvement of delivery and dispatch activities. This role is responsible for supervising dispatchers and drivers, managing performance, enforcing policies and resolving operational issues to meet service, cost and safety objectives.

Reports to Operations Manager.

Duties:

  Supervise and manage dispatchers and drivers to ensure smooth daily operations

  Plan and optimize delivery routes, fleet utilization and manpower scheduling

  Monitor logistics KPIs such as on-time delivery, cost efficiency, vehicle utilization and service levels

  Address escalations, delivery exceptions and customer service issues

  Ensure compliance with safety standards, transport regulations and company policies

  Coordinate with warehouse, sales and customer service teams for delivery planning

  Conduct performance reviews, coaching and training for dispatchers and drivers

  Prepare and analyze operational reports and recommend process improvements

  Manage fleet-related concerns including vehicle utilization, preventive maintenance scheduling, monitoring of vehicle registration and insurance and compliance documentation.