Call Center Representative, Pasig

Description

Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Manage and maintain customer accounts, ensuring accuracy in records and communications.
Utilize effective communication skills to interact with customers via phone, email, or chat.
Assist in achieving team performance goals by actively participating in training and personal development.
Document customer interactions and feedback accurately for future reference and improvement.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
Experience Level: Fresh Graduate or student with internship experience preferred.
Skills and Competencies: Strong verbal and written communication skills.
Qualities and Traits: Customer-focused attitude with a willingness to learn and improve.
Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Working Conditions: Flexible hours including evenings and weekends may be required.

Highlights

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