Customer Service Representative, Pasig

Description

Interact with customers to provide information and resolve issues regarding products and services.
Handle customer inquiries via phone, email, and live chat in a timely and professional manner.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to enhance customer service processes.
Assist in training new customer service staff as needed.

Requirements

Educational Qualifications:High School Diploma or equivalent
Experience Level:1-3 years in customer service or related field
Skills and Competencies:Proficient in English language, strong customer service skills, and technical skills
Qualities and Traits:Excellent interpersonal skills and a strong team player
Responsibilities and Duties:Ability to work in a fast-paced environment while managing sales pipelines
Working Conditions:Available to work flexible hours, including nights and weekends if required

Highlights

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