Ramp hiring - Social Media Account CSR (No Calls) | Online …, Pasig

Now ramp hiring for Customer Service Representative with High pass rate and same-day job offer for qualified applicants.

We are seeking a Social Media E-Commerce Specialist to provide customer support for online sales platforms in a fast-paced call center environment. The role involves assisting customers and sellers with inquiries about orders, payments, account issues, and promotions, primarily through chat, email, or messaging platforms.

• Respond to customer and seller inquiries via chat, email, or messaging platforms professionally and efficiently
• Assist with order tracking, refunds, returns, cancellations, and payment concerns
• Handle account-related issues such as login problems, verification, or account restrictions
• Provide support regarding promotions, vouchers, and online campaigns
• Escalate complex issues to appropriate teams for resolution
• Accurately document all customer interactions and follow-up actions
• Maintain productivity and quality standards as set by the company

Site: Pasig City

Start Date: Asap

Process: 1 Day Virtual Process | Must have PC or Laptop

Qualification:

• At least 3 Months BPO/Customer Facing experience
• Good communication skill
• amenable to work onsite
• can start asap

Compensation:

• Up to 25,000 Salary offer
• Account allowance & Monthly performance Incentives
• HMO + Dependents
• Paid Training & Tips assistance
• And other monetary benefits

APPLY NOW!