Call Center Representative, Pasig

Description

Handle inbound and outbound customer calls efficiently and professionally.
Provide accurate information regarding products and services to customers.
Resolve customer complaints and concerns with empathy and clarity.
Maintain detailed and accurate records of customer interactions.
Collaborate with team members to enhance service quality and customer satisfaction.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years
Skills and Competencies: Proficiency in English, strong customer service skills, technical skills related to call center operations
Qualities and Traits: Ability to work collaboratively as a team player, excellent communication skills, and a positive attitude
Responsibilities and Duties: Ability to follow scripts and processes effectively while remaining adaptable to customer needs

Highlights

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