Telecom Tier 1 Support, Pasig
Telecom Tier 1 Support, Pasig
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Pasig, Philippines
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Posted: less than a month ago
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Description
Description
Requirements
- Provide first-level support for telecom services, addressing customer inquiries and issues.
- Diagnose and troubleshoot telecom network problems to ensure quick resolution.
- Assist in the installation and configuration of telecommunications equipment.
- Maintain records and documentation of all support interactions and resolutions.
- Escalate complex issues to Tier 2 support while ensuring customer satisfaction.
Requirements
- Educational Qualifications: Bachelors degree in Telecommunications, Computer Science, or a related field.
- Experience Level: 13 years of experience in telecom support or a related field.
- Skills and Competencies: Strong understanding of transmission line design and telecom networks.
- Qualities and Traits: Excellent communication and problem-solving skills.
- Working Conditions: Ability to work in a fast-paced and dynamic environment.
Highlights
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Company nameUnicons Business Services Inc.
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Job positionTelecom Tier 1 Support
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Telecom Tier 1 Support has been posted in the West Rembo Information Technology category on Locanto.
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