Operations Assistant/Specialist, Pasig

Senior Operations Specialist Key Accounts

• Handle and manage complex key client service accounts
• Coordinate closely with clients regarding service requirements, schedules, and deliverables
• Prepare and monitor bidding documents, proposals, and quotations
• Process and track permits, compliance requirements, and client documentation
• Ensure all instructions (especially via email) are accurately executed and followed
• Monitor timelines and ensure on-time completion of commitments
• Resolve issues professionally while maintaining strong client relationships
• Work independently and make sound decisions when necessary
• Provide regular updates and reports to management

Requirements

• At least 35 years of experience handling complex service or key accounts
• Proven experience in bidding, permits, and client coordination
• Extremely detail-oriented, especially with email instructions, timelines, and compliance
• Can remain calm under pressure and manage multiple priorities
• Independent decision-maker with strong accountability
• Strong communication skills (written and verbal)
• Organized, reliable, and professional