Customer Service Representative, Pasig

Description

Provide exceptional customer service to clients via phone, email, and chat.
Assist customers with inquiries, product information, and troubleshooting.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance service delivery and increase customer satisfaction.
Handle customer complaints and resolve issues in a timely and professional manner.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: Entry Level (02 years)
Skills and Competencies: Strong verbal and written communication skills in English
Skills and Competencies: Proven customer service skills with a focus on satisfaction
Skills and Competencies: Ability to work effectively in a team environment
Skills and Competencies: Basic technical skills, including familiarity with call center software and Salesforce
Qualities and Traits: Excellent interpersonal skills and a friendly demeanor

Highlights

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