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Call Center Agent, Pasig

Call Center Agent, Pasig
Description
Description
  • Manage inbound and outbound calls to provide excellent customer service.
  • Assist customers with inquiries, complaints, and product information.
  • Document call information and detailed records of customer interactions.
  • Collaborate with team members to improve overall service and communication.
  • Follow up with customers to ensure issue resolution and satisfaction.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
  • Experience Level: Fresh graduate or less than 2 years of experience in a call center or customer service environment.
  • Skills and Competencies: Strong interpersonal and communication skills.
  • Skills and Competencies: Problem-solving and effective decision-making abilities.
  • Qualities and Traits: Strong work ethic and reliability.
  • Skills and Competencies: Ability to manage account information effectively and maintain customer satisfaction.
Highlights
  • Company name
    Lexie
  • Job position
    Call Center Agent
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Call Center Agent has been posted in the West Rembo BPO & KPO category on Locanto.

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