Call Center Representative, Pasig
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Pasig, Philippines -
Posted: less than a month ago
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WE ARE HIRING!
Company: Transcom
Account: Healthcare Account
Site: Pasig Tiendesitas
Salary Package: 24,000
Work Set-up: On-site
Schedule: Shifting
Employment Type: Full-time
Job Description
The Customer Service Representative (Healthcare Account) handles customer inquiries related to healthcare services such as insurance coverage, benefits, claims, appointments, and member information. The role focuses on providing accurate information, resolving concerns efficiently, and delivering excellent customer service while complying with healthcare policies and data privacy standards.
Key Responsibilities:
- Handle inbound customer inquiries related to healthcare plans and services
- Assist members with benefits, eligibility, claims, and billing concerns
- Provide information about coverage, providers, and healthcare policies
- Resolve customer concerns professionally and accurately
- Accurately document customer interactions and update records
Qualifications:
- High School Graduate (Old Curriculum)
- Senior High School Graduate
- College Graduate or Undergraduate
- No work experience required
- No PO experience required
- With good communication skills
Apply now and start your career with Transcom!
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Company nameLexie -
Job positionCall Center Representative
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Call Center Representative has been posted in the West Rembo BPO & KPO category on Locanto.
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