Customer Service Representative- Voice & Non Voice, Pasig

Description

Handle inbound calls, provide information on products and services, and address customer questions and concerns.
Research and resolve customer issues efficiently and professionally, and escalate complex problems to supervisors.
Take and process customer orders, payments, and applications.
Make outbound calls to sell products, conduct market research, or follow up with customers.
Maintain detailed records of customer interactions, transactions, and complaints using CRM software.

Highlights

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