Game Operations Specialist, Pasig

We are searching for individuals that recognize the value of professional growth through the development of professional skills and have the dedication to achieve such advancement.

• Primary responsibility will be to support players in every aspect of a video games user experience. 
• Game Operations Specialists utilize a variety of software tools to communicate with players and resolve issues related to gameplay, accounts, payments, bugs, etc.

Qualifications:

• Candidates must possess at least a Bachelor's/College Degree in any field.
• With excellent English communication skills
• Strong desire to learn Internet and website technologies and communicate with players/customers.
• Ability to diagnose and solve problems with varying complexity, using multiple tools and systems
• Ability to interact and communicate effectively cross-functionally and with various levels of the organization
• Knowledge of internet, social media, and technical terminology is a plus
• Must have experience in playing various Web3 games.
• Must have knowledge regarding different crypto currencies and NFTs.
• Experience in playing Maple Story PC is a plus.
• Must be willing to work ONSITE on shifting schedules including night shift, weekends, and holidays