Call Center Representative, Pasig

Description

Handle inbound and outbound customer calls in a professional manner.
Provide accurate information and support to customers regarding products and services.
Resolve customer inquiries and issues efficiently while maintaining a positive attitude.
Document customer interactions and maintain detailed records in the system.
Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

Educational Qualifications: High School Diploma or equivalent.
Experience Level: 02 years.
Skills and Competencies: Strong English language proficiency, customer service orientation, problem-solving skills.
Qualities and Traits: Excellent interpersonal skills and ability to work as part of a team.
Responsibilities and Duties: Ability to manage multiple tasks and work in a fast-paced environment.
Working Conditions: Office environment with standard working hours; shift work may be required.

Highlights

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