Call Center Representative, Pasig

Description

Provide exceptional customer service through effective communication and problem-solving skills.
Handle incoming calls and assist customers with inquiries, complaints, or requests.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to ensure high-quality service and support.
Identify and escalate issues to relevant departments when necessary.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years of experience in a call center or customer service environment
Skills and Competencies: Strong English language proficiency and communication skills
Skills and Competencies: Excellent customer service and problem-solving abilities
Qualities and Traits: Interpersonal skills with a strong ability to work well under pressure
Responsibilities and Duties: Comfortable working with call center software and tools

Highlights

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