Customer Service Representative, Pasig

Description

Assist customers with inquiries and provide accurate information regarding products and services.
Resolve customer complaints in a professional and timely manner.
Maintain customer records by updating account information.
Utilize various communication channels such as phone, email, and chat to ensure customer satisfaction.
Collaborate with team members to enhance the overall customer service experience.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Fresh Graduate or 0-2 years of experience in customer service.
Skills and Competencies: Strong interpersonal and communication skills.
Skills and Competencies: Proficiency in English language.
Skills and Competencies: Proven customer service skills with a strong work ethic.
Skills and Competencies: Basic technical skills for troubleshooting customer inquiries.
Qualities and Traits: Ability to work collaboratively in a team environment.

Highlights

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